TERMS & CONDITIONS FOR "SPEND & WIN 2025 - GOLDEN FIESTA" PROMOTION

1 NOVEMBER – 31 DECEMBER 2025

1. ACCEPTANCE OF TERMS AND CONDITIONS
• 1.1. By participating in the “Spend & Win 2025 - Golden Fiesta” promotion (the “Promotion”), each Participant (as defined below) confirms that he/she has read, understood and agrees to be bound by these terms & conditions set out herein, including any other requirements set out in any Promotion-related promotional material, and all amendments, additions, replacements and modifications thereto as may be made from time to time (the “Terms and Conditions”).
• 1.2. This Promotion is organised and administered by Comvita Singapore Pte. Ltd. (“Comvita”).
• 1.3. As a condition of entry into the Promotion, each Participant affirms and represents that he/she is above 18 years of age and agrees to be bound in all respects by these Terms and Conditions.
• 1.4. This Promotion is in no way affiliated, sponsored, or endorsed by Facebook and/or Instagram.
2. PROMOTION ELIGIBILITY CRITERIA
• 2.1. The Promotion is open to persons:
1. aged 18 years and above (as at the date of the prize draw);
2. who is a legal resident of Singapore (citizens, permanent residents or holding a valid long-term pass);
3. who meet the Qualifying Spend (as defined below) requirement as set out in Clause 3; and
4. who does not fall within the Excluded Categories, (each a “Participant” and collectively the “Participants”).
• 2.2. “Excluded Categories” refer to:
1. directors and employees of Comvita, Synagie Corporation Ltd., IN.FOM Pte. Ltd., PickleGo LLP, and any other persons involved in organising, promoting and/or conducting the Promotion;
2. immediate family members of persons who fall within the class of persons referred to in Clause 2.2 (a) above. “Immediate family members” mean spouses, children, parents, parents-in-law and siblings;
3. any person who is or becomes insane, deceased, insolvent or is the subject of a criminal investigation, or has criminal proceedings instituted against him/her in any jurisdiction (at the time of entry and/or the draw);
4. any person whose participation in and/or association with the Promotion may cause (in the sole and absolute opinion of Comvita) Comvita and/or the Promotion any disrepute, contempt, scandal, ridicule, or cause Comvita and/or the Promotion to be perceived unfavourably; and
5. any other person or class of persons deemed ineligible or notified by Comvita as being ineligible from time to time.
• 2.3. Comvita reserves the right (in its sole and absolute discretion) to determine the eligibility of any person in relation to the Promotion, and Comvita may at any time during the Promotion (and whether before, during or after a Lucky Draw), disqualify any person from participating in the Promotion without providing any reason if it determines that such person does not meet the eligibility criteria above.
3. PROMOTION MECHANICS AND CONDITIONS OF PARTICIPATION
• 3.1. The Promotion shall commence from 0800hrs (SGT) on 1 November 2025 to 2359hrs (SGT) on 31 December 2025. (the "Promotion Period").
• 3.2. The Promotion consists of lucky draws ("Lucky Draw(s)") for the Grand Prizes, First Prizes, Second Prizes and Bonus Prizes (as defined in Clause 5).
• 3.3. To be eligible for the Lucky Draw, each Participant shall spend a minimum of SGD50 in a single receipt (the “Lucky Draw Qualifying Spend”) on Comvita products ONLY within the Promotion Period at authorized channels only (as defined in clause 3.4) with the entry submitted as defined in clause 3.8.
• 3.4. All purchases must be made at the following authorized channels to be eligible:
1. Comvita.com.sg and Comvita Official Stores at LazMall, Shopee Mall, iShopChangi, ROBINSONS.
2. TANG Plaza: Comvita Flagship Store (B1-31)
3. Takashimaya: Comvita Premium Store (Foodhall, B2)
4. All HoneyWorld Stores, Departmental Store counters (online included), including purchases made through quick commerce services like Deliveroo, foodpanda, Grab, RedMart etc.
5. Guardian Health & Beauty Stores and any other related online channels.
• 3.5. Each valid receipt entitles participants to entries based on the following:
1. Only one (1) qualifying entry is allowed per receipt, with a minimum spend of SGD 50 on Comvita products ONLY.
2. Multiple qualifying receipts may be submitted during the promotional period.
3. Receipts cannot be combined to meet the minimum spend for a qualifying entry. Submissions that attempt to combine receipts will be disqualified.
• 3.6. Retail purchases are automatically enrolled for this promotion for members, provided the entries are considered to be eligible, as stated in clause 3.5.
• 3.7. Online / Non-members purchases must be submitted according to the following steps:
1. Scan QR code in promotional material above or this link: tally.so/r/mZqv8z
2. Complete all required fields in the form.
3. Upload a clear and legible image of a valid Proof of Purchase made during the Promotion Period.
4. Click “Submit”.
5. Submissions will not be accepted after 11.59pm, 10 January 2026.
• 3.8. Comvita is not liable for any failure (for whatever reason) to submit an entry into the Promotion.
4. WINNERS’ SELECTION
• 4.1. Winners are selected within 30 days after the Promotion Period has ended. Eligible participants will be selected by an automated randomization system and determined as winners.
• 4.2. Participants may send more than ONE (1) entry.
• 4.3. Each Proof of Purchase can only be used once. The Participant entries will be disqualified if the same Proof of Purchase is used for more than ONE (1) time.
• 4.4. Each participant is only eligible to win ONE (1) Grand Prize, or ONE (1) First Prize, or ONE (1) Second Prize, or ONE (1) Bonus Prize, irrespective of the number of entries received by Comvita.
• 4.5. The winners will be contacted by 14 February 2026 by the phone number and email address provided. Comvita will leave a message if the Winner does not answer, the Winner will have 72 hours to claim their Prize by making contact with Comvita. If contact has not been made following 72 hours after first contact, the Winner forfeits the Prize and a new Winner will take their place. Comvita would never request your bank account, credit card or any other financial details to enter a competition. If these are requested it is likely to be a scam, please delete the request and report to the service provider that the request came through. Comvita will only contact you via the email or phone number provided during the entry submission.
• 4.6. The decision made by Comvita is final and no further correspondence will be entered into.
• 4.7. Comvita shall publish and list the names of all winners on its website, available through https://www.comvita.com.sg.
5. PRIZES DETAILS AND CLAIMING THE PRIZE
• 5.1. The following prizes have been allocated for the Promotion (“Prizes”):
1. Grand Prize – One (1) winner will each receive one (1) 4 Hour Private Yacht Experience, valued at S$1365.
2. First Prize – Three (3) winners will each receive one (1) Nintendo Switch™ 2, valued at S$719 each.
3. Second Prize – Six (6) winners will each receive one (1) JOOLA Signature Duo Pickleball Paddle Set, valued at S$354 each.
4. Bonus Prizes – Forty (40) winners will each receive one (1) Comvita Gift Voucher, valued at S$50 each.
• Grand Prize
• 5.2. The Grand Prize consists of one (1) Private Yacht Experience of four (4) hours’ duration, valued at S$1,365 (“Grand Prize”). fulfilled by SING EXPERIENCE PTE. LTD. (the "Vendor").
• 5.3. Booking Obligation: It is the Winner's sole responsibility and liability to directly contact the Vendor to successfully arrange the booking.
• 5.4. Scheduling Limitations: All reservations for the yacht charter are contingent upon the Charter Operator's operational schedule and vessel availability. Booking dates are not guaranteed and must be confirmed exclusively by the Charter Operator.
• 5.5. The Winner must also comply with, and is responsible for reviewing, the Charter Operator's own terms and conditions of service. More info [here].
• 5.6. The Grand Prize is valid for up to eight (8) pax. Any additional pax will be subject to additional charges by the Charter Operator, to be borne by The Winner.
• 5.7. The Winner takes the Prize entirely at their own risk and indemnifies the Promoter in respect of any claim for any accident, injury, property damage or loss of life that may occur in connection with the Prize. Neither the Promoter nor any other person or party associated with this Promotion shall be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) or personal injury suffered or sustained in connection with either participation in this Promotion or with any Prize offered. The Winner is responsible for all insurance, communication, tax or other additional costs that may be associated with the Prize.
• 5.8. The Winner will be responsible for expenses including, but not limited to, and all other ancillary costs associated with redeeming the Prize.
• 5.9. The Prize must be taken as stated in these conditions and no compensation will be payable if the Winner is unable to use the Prize as stated.
• 5.10. Further details regarding the Grand Prize will be shared together during the winner announcement.
• First, Second and Bonus Prize
• 5.11. First Prize, Second Prize and Bonus Prizes must be collected as stated and no compensation will be payable if a winner is unable to use the Prize. There shall be no refund or exchange for any partially used or unused prize.
• 5.12. The Winner collects the Prize entirely at their own risk and indemnifies the Promoter in respect of any claim for wear, tear & any form of damages in the future. Comvita shall not be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss) or personal injury suffered or sustained in connection with either participation in this Promotion or with any Prize offered.
• 5.13. Any damage or fault relating to the First Prize (Clause 5.1) is covered under the manufacturer's guarantee provided by Nintendo's Authorised Service Centre, Convergent Systems (S) Pte. Ltd. The Winner must contact the Authorised Service Centre directly to initiate any claim under this guarantee. Full guarantee details are available [here].
• General
• 5.14. Winners are required to present the original receipt of purchase during the claiming of Prizes.
• 5.15. Any receipt duplication will not be entertained, and the prizes will be forfeited if the receipt is not original.
• 5.16. Save as specified herein, all other Prizes that remain unclaimed beyond 29 February 2026 shall be forfeited. All winners whose Prize have been forfeited hereunder shall not be entitled to any payment or compensation. Failure to respond to any notification from Comvita in relation to any Prize won, or to provide any information or material required for the redemption/collection of any Prize, shall be deemed to be a failure to claim/redeem such Prize. Comvita reserves the right to donate any unclaimed or unredeemed Prizes to such charities of its choice.
• 5.17. All Prizes are non-transferable, non-refundable and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.
• 5.18. Comvita reserves the right to deny or claw back any Prize awarded to any winner should the winner subsequently be found to be disqualified or ineligible to participate in the Promotion. Comvita’s determination on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.
• 5.19. Comvita may at any time and without notice in its sole and absolute discretion and without assigning any reason, substitute any Prize with any other item of a similar value.
• 5.20. Comvita makes no representation, warranty or undertaking whatsoever as to any implied terms or conditions with respect to any Prize. The Prizes provided are on an “as-is” basis.
6. PERSONAL DATA
• 6.1. Participation in the Promotion requires the processing of Participants’ personal data, including name, NRIC/Passport number, email address and personal mobile number. Comvita may use participants’ personal data for the purposes of administering the Promotion, publicising and announcing the winners, matching personal data collected through this Promotion with other data Comvita holds about the Participant to optimise operations and services offered to participants through the Promotion and other platforms, statistical analysis, and improving the products and services that Comvita offers (the “Relevant Purposes”). Comvita may also disclose such personal data to any of its subsidiaries, affiliates, service providers and/or agents for the Relevant Purposes. By participating in the Promotion, Participants consent to Comvita’s collection, use, disclosure, storage and other processing of any personal data provided in accordance with all applicable privacy laws and Comvita’s Privacy Policy (https://comvita.com.sg/policies/privacy-policy).
• 6.2. Each participant represents and warrants that any personal data the participant discloses to Comvita is complete and accurate. Each Participant shall fully indemnify Comvita against any loss or damage that may result from his or her breach of this Clause 6.2.
• 6.3. As a condition to accepting a Prize, each winner consents to the collection and public disclosure of his/her name, area of residence and image recordings for publicity or commercial purposes in relation to the Promotion. Each winner further agrees to participate in any advertising, promotion, media interviews and publicity activities stipulated by Comvita in relation to the Promotion, and to provide and permit the use of his/her personal data for any future marketing efforts and media publicity by Comvita in relation to the Promotion. Accordingly, unless otherwise permitted by Comvita, winners shall not during any publicity or promotion activities in connection therewith, wear, put on, or do any other thing which may, in the reasonable opinion of Comvita, lead to the concealment of the winner’s facial appearance and identity. Failure to comply with this Clause 6.3 will result in disqualification and forfeiture of all relevant Prizes.
• 6.4. To promote and advertise the Promotion, Comvita reserves the right to engage authorised photographers and videographers to take photographs and/or video recordings. By participating in the Promotion, Participants consent to being photographed and recorded by authorised photographers and videographers and consent to Comvita use of such images, films or recordings for creating marketing and publicity materials for public transmission.
7. GENERAL TERMS & CONDITIONS
• 7.1. Comvita reserves the right to disqualify any Participant who is found at any time (whether before or after the receipt of any Prize) to be in breach of the eligibility criteria contained in Clause 2. All Prizes awarded will be forfeited and shall be returned to Comvita promptly.
• 7.2. Comvita decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.
• 7.3. To the fullest extent permitted by law, Comvita, its employees and its authorised agents (“Indemnified Parties”) shall not be liable to any Participant for any injury, damage, loss, cost or expense arising out of or in connection with the Promotion, and each Participant agrees to indemnify and hold the Indemnified Parties harmless from and against any and all claims, damage, losses, costs or expenses suffered or incurred by the Indemnified Parties in relation to the Promotion.
• 7.4. Comvita reserves the right to vary these Terms and Conditions at any time at its absolute discretion without notice. In the event of any inconsistency between these Terms and Conditions with any other form of publicity collaterals relating to the Promotion, these Terms and Conditions shall prevail
• 7.5. The Promotion and these Terms and Conditions are governed by the laws of the Republic of Singapore. Comvita and all Participants hereby submit to the exclusive jurisdiction of the Singapore courts in the determination of any matter or dispute arising in connection therewith.
• 7.6. These Terms and Conditions are not intended to confer rights to any third party under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any provision of these Terms and Conditions, and the operation of the said Act is hereby excluded.
8. CONTACT US
• 8.1. Should you have any questions about the Promotion, you may reach us at hello.sg@comvitasea.com. Please state “Golden Fiesta" in the subject field of your correspondence.